A live person will answer your call during regular business hours, or you can enter a service ticket yourself online with our streamlined service ticket system. We do offer after-hours support. In an effort to resolve an issue quicker, we have secure remote access to your PCs or server(s). Often times the issue is resolved without dispatching a technician.
Our staff has seasoned professional technicians with at least 10+ years of experience, oftentimes more, the owner has over 25. We would not send an inexperienced technician to your business to learn on the job. In addition, we offer our employees training opportunities to learn the latest tools and technology.
DK Systems started in Oak Creek in 1989 as a small computer building and repairing computers. In 2014 Patrick purchased DK Systems and has grown the support of businesses. Our store customers and business customers trust us to deliver quality products and services.
No Geek Speak
Since we have been providing IT services for many years we have learned how to break down IT and explain it so you understand.
Under one roof
Because we have a retail store we often have parts to fix broken systems. We offer web and email hosting at our data center in Oak Creek, and we work with customers to manage their Office 365 accounts.
100% Satisfaction Guarantee
We are not satisfied if you are not satisfied with our services. We will work to help make you happy.