Managed IT Services

What is Managed IT Services

Managed services provides your company with a consistent budgeting cost per device, it monitors your network and devices for potential issues. When an issues is detected it is dealt with before you know it is an issue.  It is important to note this service does not include new hardware, software licensing, or project work.

As you search for an IT companies or consultant to help your company, you will hear a new term being used. Companies are becoming known as a Managed Service Provider (MSP).

DK Systems is no different we focus on your day-to-day IT issues and in return you can focus on your business.  In our initial meeting(s) we will provide a basic assessment of your IT. After we complete our assessment we will meet with you to discuss upgrades necessary to your network based on our monitoring of your services.

Benefits include:

  • Allows you to focus on your business goals
  • Scalable pricing based on the number of servers and PCs
  • Peace of mind for the business owner
  • Increased office and user productivity
  • Decreased costs for managing your IT network, you can budget your cost every month
  • Improved decision making through your own virtual CIO, we provide
  • Increased network reliability and system availability
  • Increased security posture and threat reduction
  • Accurate IT asset inventory management
Managed IT Services items included:
  • Proactive network health monitoring, maintenance, and management
  • Unlimited phone/remote support per month
  • A block of on-site support
  • Reduced hourly rates for on-site support and project work
  • Automatic patching and antivirus protection
  • Remote monitoring of servers critical functions
  • Remote monthly server maintenance (monitor backups, patch, and reboot server)
  • Universal Threat Management (UTM) services
  • Network threat detection
  • Cloud backup of your servers and computers
  • Help desk and incident creation and tracking of support tickets
  • Access to 24 hours support line
  • Hardware and software asset inventory and management
  • Basic security classes for your team
  • Training: Basic IT Security, Microsoft Excel or Word or Computer basics
  • Basic printer and other network device support, parts not included

Call today for more information. 414-764-4465