We Managed IT Services for your business.

What is Managed Services, we take care of everything for one flat rate per month.  We monitor your network for potential issues, when an issue appears we begin to look at it, evaluate it, and fix it.  Managed Services does not include the cost of new hardware, but we do let you know what should be replaced before things break.

Let us take the worry over your day-to-day IT issues and you can focus on your business.  Our team will meet with you to discuss upgrades necessary to your network based on our monitoring of your services.

Benefits of Managed IT Services:

  • Allows you to focus on your business goals
  • Scalable pricing based on the number of servers and PCs
  • Peace of mind for the business owner
  • Increased office and user productivity
  • Decreased costs for managing your IT network, you know what your budget will be every month
  • Improved decision making through your own virtual CIO, we provide
  • Increased network reliability and system availability
  • Increased security posture and threat reduction
  • Accurate IT asset inventory management

 

Managed IT Services items included:
  • Proactive network health monitoring, maintenance, and management
  • Unlimited phone/remote support per month
  • A block of on-site support
  • Reduced hourly rates for on-site support for items outside the scope of managed services
  • Free antivirus with reporting capabilities
  • Virus removal on workstations and servers
  • Remote monitoring of servers critical functions
  • Remote monthly server maintenance (monitor backups, patch, and reboot server)
  • Universal Threat Management (UTM) services
  • Helpdesk and incident creation and tracking of support tickets
  • Login to our monitoring services so you can view the status of your managed devices
  • Access to 24 hours support line
  • Hardware and software asset inventory and management
  • One free class per quarter per user: Microsoft Excel, Microsoft Word, Computer basics per quarter
  • Basic printer and other network device support, parts not included

 

To view an example of our managed services, you can view our data center bandwidth usage.

Call today for more information. 414-764-4465 option 1